STUDENT EXPERIENCE

At Hilton Academy, we provide a diverse range of services and support tailored to enrich every aspect of your academic, professional, and personal journey.
STUDENT PORTAL
STUDENT LOGIN

For more information and to access your studies, visit your student portal here.

Regularly monitoring your student email is crucial, as it serves as the primary communication tool for Hilton Academy to share vital information with you.

WORK-BASED TRAINING
contact our wbt Coordinator

For questions relating to Hilton work-based training, you will need to speak directly with our Work-Based Coordinator, Dean.

You now have the following 3 methods to contact the Hilton Work Based Training Coordinator 

Please choose 1 of the options:  

Email enquiries 

For all general enquiries that do not require in person contact please use the following email 

wbt@hilton.edu.au

Face to face contact 

If you require documents prior to placement or you wish to submit documents for assessment submission please use the new booking system

https://outlook.office365.com/owa/calendar/HiltonAcademyWorkBasedTraining@hilton.edu.au/bookings/

All face-to-face bookings will be conducted with our WBT Coordinator Dean Lambeski

Wednesdays and Thursdays from 9.00am – 5.00pm 

Location Level 5, 259 Collins Street, Melbourne, VIC 3000

Teams messaging 

https://teams.microsoft.com/

Students must log in with their college email address

Hilton Academy Work Based Training

STUDENT EXPERIENCE TEAM

Our friendly Student Experience Team is ready to give you all the assistance you need.

The first few weeks can be the most difficult time for students in a new and unfamiliar country. We recognise this and offer you a range of student support services such as:

  • Assistance with everyday practical difficulties including: Accommodation, Overseas Student Health Cover, Student ID cards, Application for a Tax File Number, Resume Writing and Job skills.
  • Extracurricular activities.
  • Advice on Course related matters: Policies and procedures, Assessments, Learning support, Attendance.

 

If you need to book an In person catchup to discuss any academic issues or concerns (For example, assignments, attendance etc) please book it here:

CONTACT STUDENT SERVICE AND SUPPORT
Student Support
Make Student Life Easier

We are excited to introduce our new Student Concierge – Conor! 🎉

Conor is dedicated to supporting student throughout the study journey. Whether you need assistance navigating your studies, organising placements, keeping up to date with upcoming events, or simply having a difficult day, Conor is here to help. From managing deadlines to seeking career advice — and even sharing a few foodie recommendations 🍔🍜 — his goal is to make student life smoother and more enjoyable.

📍 Location: Front desk, Level 6, 250 Collins Street
📩 Email: concierge@lauruseducation.com.au
📞 Phone: 0406 382 331

👉 Feel free to stop by and connect — Conor is always ready to listen, guide, and support you.

SUPPORT SERVICES
IN NEED OF A COUNSELLOR?

Hilton Counsellor is experienced and professional and is available to provide students with confidential phone or video call counselling and support. Hilton counselling service aims to support students with the various challenges they may experience, such as:  

  • Feeling lonely, isolated, or homesick
  • Students experiencing difficult life decisions
  • Students experiencing Abuse or discrimination

Angela Rivera is available on Wednesday and Thursday from 10 am to 12 pm / and from 1 pm to 3 pm.

SUPPORT SERVICES
Student DISCOUNTS

Great discounts for all Hilton Academy Students and Staff.

LOOKING FOR ACCOMMODATION?

We have partnered with different accommodation providers in Melbourne to give students a wide range of options.

Partner 1
Campus Melbourne
LOCATION:

205 Bell Street, Preston, VIC 3072 Australia

FACILITIES

Rooms fully decked out and with private en-suite bathrooms.

Over 3,300 m2 of indoor & outdoor communal areas to work, play and socialise.

WiFi, A/C and utilities are all included.

FREE shuttle bus to the CBD.

Your stay, your choice. Contract lengths to suit all needs!

Partner 1
Campus Melbourne
FACILITIES

You’ll have access to a fully equipped gym, a co-working zone, a swimming pool, a BBQ deck, a garden and of course – plenty of fun events and a friendly community of fellow Campus residents!

Partner 2
OZI HOUSE
RESORT STYLE STUDENT ACCOMMODATION:

441 Royal Parade, Parkville VIC 3052, Australia

FACILITIES

Ensuite Single and Twin-shared rooms

More than 25m2 of living space

Laundry and dryer facilities

Flat-screen TV and wireless internet Outdoor

Swimming pool, gym and sauna

Access to all hotel facilities

Please use the promo code: lauruseducation12@

Partner 2
OZI HOUSE
LUXURY BOUTIQUE STUDENT ACCOMMODATION:

864 Swanston Street Carlton Victoria 3053 , Melbourne

FACILITIES

Newly furnished and renovated boutique apartment building, offering Studios with smart beds.

2,3-4 Bed Studios

Ensuite Bathroom

Fully functional kitchen

16-32 Sqm

Free WIFI

Please use the promo code: lauruseducation12@

Partner 3
Kyroom
Shared Apartment Student Accommodation:

Peel Street, North Melbourne VIC 3051, Melbourne

FACILITIES

Personal Study Desk

Unlimited Wi-Fi

Openable windows providing light with retractable blinds

LCD TV

Air Conditioning

Social hubs to unwind, and make new friends over a game of pool.

Stay at the top of your fitness game with our amazing onsite gym.

Partner 3
Kyroom
Studio Accessible STUDENT ACCOMMODATION:

La Trobe St, VIC 3000, Melbourne

FACILITIES

Built-in wardrobe

Plenty of cupboard space

Ensuite accessible bathroom with railings

Kitchenette with 2 burner cooktop and microwave

Fridge/freezer

Reverse cycle cooling and heating Air-conditioner and heater 

Utilities are all included

Unlimited Wi-Fi Internet

Partner 4
2Stay
CozzyStay (Studios, Student residence)

Approximately 30 minutes to the city center by public transport.

FACILITIES

WiFi, Kitchen access

Convenient public transportation

Laundry on-site and non-smoking. 

Built-in wardrobe

Ensuite accessible bathroom with railings

Kitchenette with 2 burner cooktop and microwave

Fridge/freezer

If you are our current student, contact admission@lauruseducation.com.au for more information.

Partner 4
2Stay
Homestay Plus (staying with a host family):

Approximately 1 hour under similar conditions.

FACILITIES

WiFi, Kitchen access

Convenient public transportation

Laundry on-site and non-smoking. 

Built-in wardrobe

Ensuite accessible bathroom with railings

Kitchenette with 2 burner cooktop and microwave

Fridge/freezer

If you are our current student, contact admission@lauruseducation.com.au for more information.

Student graduation
STUDENT EVENTS AND ACTIVITIES
LATEST STUDENT ACTIVITIES
Adecco on Campus - August 2025

Our students had the chance to meet the Adecco team on campus, where they shared valuable insights on how to apply for jobs and succeed in the application process. The interactive session covered everything from resume-building tips to a lively Q&A.

STUDENT EVENTS AND ACTIVITIES
LATEST STUDENT ACTIVITIES
STUDENT GRADUATION CEREMONY

We proudly celebrated our Student Graduation Ceremony, honouring the hard work and achievements of our graduates. The event was filled with joy, inspiration, and well-deserved recognition as students marked the beginning of their next journey, surrounded by family, friends, and staff.

This special ceremony will be held annually at Hilton Academy to celebrate student success — stay tuned for the next one!

STUDENT EVENTS AND ACTIVITIES
LATEST STUDENT ACTIVITIES
JOB READY PROGRAM

Hilton Academy invited Chef Skills Victoria to host an information session with our students about the Skills Assessment process. The session guided students through the steps, requirements, and benefits of the Job Ready Program, while offering expert advice on how it can support their career development in commercial cookery.

This session is held once every few months to provide ongoing support and updated insights for our students.

UPCOMING EVENTS

BE PART OF HILTON ACADEMY COMMUNITY

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