Hilton Academy Privacy Policy

What personal data we collect and why we collect it.

PRIVACY POLICY

Hilton Academy collects and stores personal information on our students and industry clients. Hilton Academy complies with the Privacy Act 1988 (Commonwealth). This policy describes how Hilton Academy collects, manages, uses, discloses, protects, and disposes of personal information in accordance with the thirteen Australian Privacy Principles (APPs) outlined in Schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

APPLYING TO Hilton Academy

Privacy for Agents/ third parties

Hilton Academy is required to collect Agent’s information which may be shared with the Commonwealth or state and territory agencies including the Australian Government as relevant for the purposes of: a) promoting compliance with the ESOS Act and the National Code; b) assisting with the regulation of Agents; c) promoting compliance with the conditions of a particular student visa or visas, or of student visas generally; or d) facilitating the monitoring and control of immigration.

Agents should also note that information about Agents who have agreements with Hilton Academy can be accessed by all CRICOS providers through PRISMS. Information that is provided includes: a) the outcome of the enrolments b) the percentage of completed CoEs by the Agent c) the number of CoEs created with the Agent’s involvement against the total number of CoEs created for the provider.

Hilton Academy takes the privacy of students very seriously and complies with all legislative requirements. These include the Privacy Act 1988 and Australian Privacy Principles (effective from 12th March 2014). Hilton Academy will retain personal information about student enrolment. This includes student personal details, ethnicity and individual needs, and student education background. Hilton Academy will also retain records of your training activity and is required to do this in accordance with the National Vocational Education and Training Regulator Act 2011.

Your personal information is retained within our hard copy filling system and our computer systems. Your information is collected via the enrolment form and through your completion of administrative related forms and based on your training outcomes. Hard copy files are secured in lockable filing cabinets which are monitored throughout the day and secured in the evening. Electronic data retained on our computer systems is protected via virus protection software and firewall protection. Our data is backed up continuously to our server which is secure.

Hilton Academy is required by the National Vocational Education and Training Regulator Act 2011 to securely retain your personal details for a period of 30 years from the date your enrolment has completed. The purpose of this is to enable your a) participation in accredited training to be recorded for future reference and to allow you to obtain a record of your outcome if required. b) In some cases, Hilton Academy is required by law to make student information available to Government agencies such as the National Centre for Vocational Education and Research or the Australian Skills Quality Authority. In all other cases, Hilton Academy will seek the written permission of the student for such disclosure. Hilton Academy will not disclose your information to any person or organisation unless Hilton Academy has written instructions from you to do so. If you require your records to be accessed by persons such as your parents, you need to authorise this access otherwise this access will be denied. c) You have the right to access information that Hilton Academy is retaining that relates to you. Further instructions are provided on how to access records within the section titled “Access to your records”. d) If you have concerns about how FHilton Academy manages your personal information, Hilton Academy encourages you to inform our staff and discuss your concerns. You are also encouraged to make a complaint directly to us using our internal complaint handling arrangements outlined in this handbook. Under the Privacy Act 1988 (Privacy Act) you also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) about the handling of your personal information. You can find more information about making a privacy complaint at OAIC- Privacy Complaints.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Visitor comments may be checked through an automated spam detection service.

ASK ANYTHING

Feel free to reach out to us if you have any doubts – our team is here to help and happy to provide clarification or assistance!